The emergence of internet banking services came to make people's lives easier, but it ended up having a negative effect: it is difficult to keep track of your own expenses! Fortunately, every bank (electronic or otherwise) saves a transaction history for each customer, which they can refer to whenever they like. The easiest way to do this is through the bank's app or website, but more traditional people can go to the ATM or branch nearest you. Read below and find out more!
Method 1 of 3: Doing internet banking
Step 1. Access your bank's website on your computer or mobile
Type the name of the bank into your browser's search bar and click on its link that appears in the results.
See if the website URL starts with "https". This indicates that the connection is secure
go to the App Store or Google Play Store and download your bank's mobile app. It's much easier to do everything by phone or tablet.
Step 2. Create a profile with your account information
Click on the "Create an account" or "Register" link and fill in all the necessary fields. You will likely have to enter your account number, your name, your date of birth and your email address. If necessary, also create a username and password.
- Click "Sign in" and follow the onscreen instructions if you don't see the "Create an Account" button right away.
- Skip this step and login to your account at once if you already have an internet banking profile.
- Depending on the bank, you may have to go to the branch to talk to your manager before you start using internet banking features.
Step 3. Access the account with your username and password
Enter the login information in the respective fields on the screen. Then answer the security questions (if necessary).
- Do not check the "Remember me" option if you are using a shared or public computer.
- Many banking sites ask the user to answer security questions the first time they log in or use a new computer.
Step 4. Click on your account summary to see your balance
Look for the "Account Summary" option or something like that and click to see your balance and recent transactions.
Take a look at the transactions and see if nothing is missing
the balance is not always 100% accurate and up to date, as some expenses and charges do not appear at once. This is the case of automatic payments, checks and the like.
Step 5. Log out of your account after making the inquiry
Banking sites usually log out automatically after 30 minutes or less. Still, it's best if you sign out of your account right after checking your balance. Click "Exit" or something to finish.
Method 2 of 3: Using an ATM
Step 1. Find out where the nearest ATM is located
You can use an ATM in a branch of your specific bank or Banco24Horas, in any supermarket, gas station and the like. In these cases, the 24-hour teller is ideal for those who need to withdraw money or check their balance outside business hours.
- ATMs located in bank branches usually stop working after 9 pm or 10 pm.
- Keep an eye on your surroundings when using the cashier and make sure there's no one lurking around, especially if it's late.
almost all checkpoints at ATMs are free, but some banks may charge a small fee for the transaction.
Step 2. Insert the card into the ATM
Take a look at the design near the card slot to see which side it should be on and then insert it. Then look at the screen and see if there are any instructions (leave or remove the card).
Step 3. Wait for the service menu to appear on the screen
The menu will appear if you have inserted the card correctly. If not, remove it and repeat the process as instructed.
If someone is behind you in the checkout line, cover the keyboard so they can't see anything
Step 4. Click on the balance option
Find and click on the "Balance" option in the ATM menu. Then choose between making the query on screen or printing the receipt.
Some ATMs give the user only one of these two options: either display the balance on the screen or print it
Step 5. Get the receipt with your balance
It will exit the printer from the cashier and bring the amount you have on your account.
It may even be that the cashier displays your balance on the screen and offers the option to print the receipt
Step 6. Log out at the cashier
Some cashiers end the query session automatically, while others give the user more options. See which is the case with yours and finish everything.
Take the card out of the cashier (if you haven't already). Perhaps the machine itself removes the card after the transaction
Method 3 of 3: Going to a Bank Branch
Step 1. Go to your bank's nearest branch
Search the internet to find out where the agency is and go to it during business hours.
Open the app and see if it offers a list or a map of the nearest bank branches
you can try checking your balance over the phone, but that's pretty unusual.
Step 2. Tell the cashier you want to check your balance
Get in line and go to the attendant when it's your turn.
In general, bank branches have individual service windows. Ask an employee for help if you don't know where to go
Step 3. Submit your official document with photo and card or account number
The attendant will need your information to make the appointment for you.
Use your ID when the attendant asks for a photo ID
Step 4. Ask the clerk to print the receipt with your balance
Maybe he just writes the amount down on a piece of paper. You decide what you prefer.