How to Delete an Amazon Account: 12 Steps (with Images)

Table of contents:

How to Delete an Amazon Account: 12 Steps (with Images)
How to Delete an Amazon Account: 12 Steps (with Images)
Anonim

Read the following article to learn how to permanently delete an Amazon account. This cannot be done through the mobile app.

Steps

Delete an Amazon Account Step 1

Step 1. Sign in to Amazon

If you are already logged in to your account, your name will be displayed in the upper right corner of the home page (“Hello, [your name]”).

If you need to login, place your mouse pointer over “Accounts and Lists” and click on “Login”. Enter email, password, and select “Login”

Delete an Amazon Account Step 2

Step 2. You cannot have any pending orders or transactions

When the user is about to receive an item or is pending payment, this must be resolved before closing the Amazon account.

Cancel orders by clicking "Orders" in the upper right corner of the Amazon homepage. Select the "Open Orders" tab, "Cancel Items" to the right of the product, and ending with "Cancel Selected Items" in the right corner of the screen

Delete an Amazon Account Step 3

Step 3. In the lower right corner of the screen, there is a section called “Let us help you”; there, select “Service”

Delete an Amazon Account Step 4

Step 4. At the bottom of the screen is the Navigate Help Pages section

Hover your mouse pointer over the last option (“Need More Help?”).

Delete an Amazon Account Step 5

Step 5. Click on “Contact Us” in the menu on the right

She is the first in the “Need More Help?” section.

Delete an Amazon Account Step 6

Step 6. In the menu “1 – How Can We Help You?

”, click Something else?, which is the last option from left to right.

Delete an Amazon Account Step 7

Step 7. In the middle of the screen, find the section “2 - Tell us more about your problem”

There will be a drop-down selection box labeled Select a subject; click the checkbox.

Delete an Amazon Account Step 8

Step 8. From the options shown, choose Account Settings, which is the second alternative

Delete an Amazon Account Step 9

Step 9. Click on the second checkbox that will appear, just below the first, labeled Choose a specific subject

Click on it to display another dropdown menu.

Delete an Amazon Account Step 10

Step 10. Choose Close My Account

A third section will be shown below (“3 - How would you like the contact to be made?”); in it, you can choose two contact options:

  • Email;
  • Telephone.
Delete an Amazon Account Step 11

Step 11. Click on one of the two contact options

Depending on the alternative, the next steps will be different:

  • Email: enter a reason for deleting the account and click Send email under the text box;
  • Phone: Enter the phone number in the “Your Number” field and click Call Now.
Delete an Amazon Account Step 12

Step 12. Wait for the account to be deleted

It will close within the period indicated by the Amazon representative who contacts you.

Tips

  • Once you delete your existing Amazon account, you can make another one using the same information.
  • Before closing the account connected to Amazon, check your bank information. The outstanding credit will be sent to her, if it is valid.
  • If you publish works on Kindle, please download and save Kindle content before closing your account. There will be no way to access the content after deleting it.

Notices

  • There is no way to delete the Amazon account via "Account Settings".
  • After you delete the account, it cannot be accessed by you and any of the parties affiliated with Amazon, such as "Amazon Services", "Amazon Associates", and others. If you want to use Amazon later, you will need to create a new profile.

Popular by topic